Privacy Policy
Effective date: October 30, 2026
Windy Knoll Goldens LLC (“Windy Knoll Goldens,” “we,” “us”) operates windyknollgoldens.com. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our online store, and the emails and text messages we send.
Information We Collect
Information you give us. When you reserve a puppy, place an order, sign up for litter alerts, or contact us, we collect the details you provide. This can include your name, email address, phone number, mailing address, your puppy preferences, and any messages you send us.
Payment information. Payments made on our website are processed by Stripe. Your full card number goes directly to Stripe and is not stored on our website.
Information collected automatically. Like most websites, we use cookies and Google Analytics to understand how visitors use our site. This can include your IP address, browser type, the pages you visit, and how you arrived at our site. Our forms use Google reCAPTCHA to block spam.
How We Use Your Information
- To process puppy reservations, deposits, and store orders
- To communicate with you about your reservation, your puppy, and pickup or delivery
- To answer your questions
- To send litter alerts and newsletters if you signed up for them
- To improve our website
- To keep records required by law
Text Messaging (SMS)
When you give us your mobile number and agree to receive texts, either by checking the text consent box on our reservation form or by texting us first, you agree to receive text messages from Windy Knoll Goldens. These messages cover your reservation, puppy updates and photos, pickup and delivery scheduling, and replies to your questions.
- Message frequency varies.
- Message and data rates may apply.
- Agreeing to receive texts is not a condition of any purchase.
- Reply STOP at any time to stop receiving texts. You will receive one message confirming that you have been unsubscribed.
- Reply HELP for help, call us at 207-977-2300, or email [email protected].
- Wireless carriers are not liable for delayed or undelivered messages.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. The sharing described elsewhere in this policy does not include text messaging opt-in data or consent.
How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business, such as payment processing, email delivery, text message delivery, website hosting, analytics, and shipping for store orders. These providers may use your information only to perform services for us. We may also share information when required by law.
Emails
If you sign up for litter alerts or our newsletter, you can unsubscribe at any time using the link at the bottom of any of those emails. We will still send emails about an active reservation or order.
Cookies
You can set your browser to refuse cookies or to alert you when cookies are sent. Some parts of our website, such as the store cart, may not work properly without them.
Data Security and Retention
We take reasonable steps to protect your information. We keep it for as long as we need it to serve you and to meet our legal and record-keeping obligations.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Your Choices
You may ask us to show you, correct, or delete the personal information we have about you by contacting us using the details below.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above.
Contact Us
Windy Knoll Goldens LLC
77 Middle Rd
Bradford, ME 04410
Phone: 207-977-2300
Email: [email protected]